Support | LearnVela

Frequently Asked Questions

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LearnVela is a learning platform currently focused on Grade 9 NCERT content, designed to help students understand textbook concepts, revise, practise and track progress.

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Send a secure support ticket directly to our team, or email us at support@learnvela.in for general support. For business inquiries, email divyansh.bamel@learnvela.in.

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Frequently Asked Questions

What is LearnVela?

Which subjects does LearnVela support?

Where does LearnVela get its academic information?

Can LearnVela make mistakes?

What is Fast AI?

Why does Fast AI have a daily limit?

Is LearnVela free?

What is LearnVela Pro?

How do I subscribe to LearnVela Pro?

How do I cancel my Pro subscription?

How do refunds work?

My payment succeeded but Pro access is not active. What should I do?

Can I ask follow-up questions?

Can I upload an image?

What if an answer seems wrong?

How are revision notes created?

How do quizzes work?

How does Progress work?

Can I use LearnVela without an account?

What happens to guest progress?

Can I sign in with Google?

Does LearnVela sell my personal information?

How can I request account deletion?

Is LearnVela an official NCERT product?

Why did Fast AI fail?

Which browsers work best?

How do I report a bug?

Still need help?